Business Details
5 Years
experience
Emergency
services
Trusted Private Investigative Services in El Paso & Las Cruces
We are Border Blue Protective & Investigative Service, a respected and renowned private detective firm based in El Paso, Texas, licensed throughout Texas and New Mexico. Our team boasts over a half-century of combined experience in law enforcement, intelligence, analysis, and security, ensuring unbiased, relevant, and accurate investigative work. We prioritize client confidentiality and adhere to strict quality standards while offering 24/7 services to meet diverse investigative needs.Our principals, Hector Jimenez and Brigitte Ballou, bring decades of law enforcement expertise to every case. We are committed to delivering results-driven solutions while maintaining the highest ethical standards in all our operations.
Services
Criminal Investigation
Surveillance
Background Checks
Notary Public
Process Serving
Civil Investigations
Child Custody Disputes
Missing Persons
Infidelity Investigations
Details
- Year established: 2021
Highlights and features
- Licensed in Texas and New Mexico with decades of combined law enforcement experience
- 24/7 availability for urgent investigative needs
- Bilingual services in English and Spanish
- Strict adherence to client confidentiality and ethical standards
- Proven track record in criminal, civil, and specialized investigations
Services
Criminal Investigation
Our criminal investigation services provide comprehensive support for legal cases, including evidence collection, witness interviews, and case analysis. With experienced law enforcement professionals, we deliver accurate, court-ready findings for defense or prosecution matters. Our team maintains strict confidentiality while adhering to legal standards.
Surveillance
We offer discreet surveillance operations using advanced techniques to gather critical information. Our investigators employ ethical methods for insurance claims, infidelity cases, or corporate investigations. All surveillance activities comply with state and federal privacy laws while maintaining evidentiary integrity.
Background Checks
Our thorough background check services verify personal and professional histories for employment, tenancy, or safety concerns. We utilize official records and field investigations to provide accurate reports. Clients receive detailed documentation while maintaining compliance with FCRA regulations.
Process Serving
We provide reliable process serving for court documents across Texas and New Mexico. Our licensed agents ensure proper service according to jurisdictional requirements. Services include proof of service documentation and timely delivery for various legal proceedings.
Child Custody Disputes
Our specialized child custody services assist in gathering evidence for family court cases. We conduct discreet investigations into living conditions, parental conduct, and child welfare. All findings are documented professionally to support legal proceedings while prioritizing child safety.
People
Hector Jimenez
Managing Owner & Co-Chief Investigator
Former El Paso Police Officer with 15+ years in law enforcement, security, and investigations. Licensed in Texas and New Mexico, holds doctorate degree, and specializes in crime scene analysis and personal protection.
Brigitte Ballou
Managing Owner & Co-Chief Investigator
26-year El Paso Police Department veteran with expertise in child abuse, sexual assault, and financial crimes investigations. Holds doctorate degree and extensive training in tactical operations and undercover work.
Questions
What investigative services do you offer?
We provide criminal investigations, surveillance, background checks, process serving, civil investigations, child custody support, missing persons cases, and infidelity investigations across Texas and New Mexico.
Are your investigators licensed?
Yes, all our investigators hold active licenses in Texas and New Mexico with extensive law enforcement backgrounds and specialized training.
Do you offer 24/7 emergency services?
Yes, we provide 24/7 investigative support for urgent matters including crime scenes, missing persons, and time-sensitive legal requirements.
How do you ensure client confidentiality?
We maintain strict privacy protocols with all information stored securely and shared only with authorized personnel involved in case management.
Can you assist with out-of-state investigations?
While based in Texas and New Mexico, we coordinate multi-state investigations through professional networks while maintaining compliance with local jurisdictions.
Do you provide notary services?
Yes, we offer mobile notary services for legal documents with flexible scheduling options available across our service areas.